Claro Smart Switch for Caseta DVRF-5NS

<img alt='image.png' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…;
<h4>Documentation</h4>

<ul><li><a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/3…; target='_blank'>Specification Sheet</a></li><li>Installation Guides
<ul><li><a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/0…; target='_blank'>DVRF-5NS</a></li><li><a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/0…; target='_blank'>Advanced Installation Guide</a></li></ul>
</li></ul>

<h3>KNOWLEDGE ARTICLE CONTENTS:</h3>
Section (1): Switch Load Ratings Section (2): Product Installation Section (3): Product Settings Section (4): Troubleshooting Section (1): Switch Load Ratings 
<table class='MsoTableGrid' style='width: 630px;border-collapse: collapse;border: none;' width='630'><tbody><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 69px;padding: 0in 7px 0in 7px;height: 59px;border-top: 1px solid black;border-right: 1px solid black;border-left: 1px solid black;'>MODEL</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 117px;padding: 0in 7px 0in 7px;height: 59px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>VOLTAGE</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 97px;padding: 0in 7px 0in 7px;height: 59px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>NEUTRAL CONNECTION REQUIRED</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 79px;padding: 0in 7px 0in 7px;height: 59px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>WIRE TO 3-WAY SWITCH</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 102px;padding: 0in 7px 0in 7px;height: 59px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>LOAD TYPE</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 82px;padding: 0in 7px 0in 7px;height: 59px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>MINIMUM LOAD</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 85px;padding: 0in 7px 0in 7px;height: 59px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>MAXIMUM LOAD</td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 69px;padding: 0in 7px 0in 7px;height: 41px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>DVRF-5NS</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 117px;padding: 0in 7px 0in 7px;height: 41px;border-top: none;border-right: 1px solid black;border-left: none;'>120V </td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 97px;padding: 0in 7px 0in 7px;height: 41px;border-top: none;border-right: 1px solid black;border-left: none;'>YES</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 79px;padding: 0in 7px 0in 7px;height: 41px;border-top: none;border-right: 1px solid black;border-left: none;'>YES</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 102px;padding: 0in 7px 0in 7px;height: 41px;border-top: none;border-right: 1px solid black;border-left: none;'>INC/HALOGEN LED FAN MOTOR ELV MLV</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 82px;padding: 0in 7px 0in 7px;height: 41px;border-top: none;border-right: 1px solid black;border-left: none;'>10 WATT 0.1 A 0.1 A 10 WATT 10 WATT</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 85px;padding: 0in 7px 0in 7px;height: 41px;border-top: none;border-right: 1px solid black;border-left: none;'>600 WATT 5 AMP 3.0 AMP 600 WATT 600 VA</td></tr></tbody></table>
 Section (2): Product Installation NOTES ON INSTALLATION

<ul><li>Neutral wire required.</li></ul>
<img alt='image.png' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 599px;height: 448px;'></img>
<ul><li>Can wire to mechanical 3-way switch in 3 way applications.</li><li>Use with Pico remote for 3-way and multi-location dimming (Pico sold separately)
<ul><li>Up to 10 Pico remotes can be paired with 1 Diva Smart Dimmer </li></ul>
</li></ul>

<ul><li>If there is no ground wire in your electrical box, cap off the green wire from the switch. A ground wire connection is not required for this switch to function properly. A ground wire may be required by local electrical code.</li></ul>

<table class='MsoTableGrid' style='border-collapse: collapse;border: none;'><tbody><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: 1px solid black;border-right: 1px solid black;border-left: 1px solid black;'>APPLICATION </td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>WIRING DIAGRAM </td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>WALK ME THROUGH INSTALL </td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>INSTALLATION VIDEO </td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>1 Location (Single Pole) </td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/3…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 43px;height: 44px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webtools.lutron.com/wiringwizard/us/en?id=w609&p=q1,q401:a7…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a class='video-link' data-toggle='modal' data-target='#video-modal-dialog' data-backdrop='static' data-keyboard='false' data-video-title='Video' data-video-url='https://www.youtube-nocookie.com/embed/JTOT6bideTQ?rel=0'><img alt='A picture containing text, clipart Description automatically generated' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>2 Locations (3-Way) with a mechanical switch.</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/3…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 43px;height: 44px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webtools.lutron.com/wiringwizard/us/en?id=w635&p=q1,q401:a7…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a class='video-link' data-toggle='modal' data-target='#video-modal-dialog' data-backdrop='static' data-keyboard='false' data-video-title='Video' data-video-url='https://www.youtube-nocookie.com/embed/aeTsJMwElbo?rel=0'><img alt='A picture containing text, clipart Description automatically generated' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>2 Locations (3-Way) with Pico Remotes* </td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/3…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 43px;height: 44px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webtools.lutron.com/wiringwizard/us/en?id=w670&p=q1,q401:a7…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a class='video-link' data-toggle='modal' data-target='#video-modal-dialog' data-backdrop='static' data-keyboard='false' data-video-title='Video' data-video-url='https://www.youtube-nocookie.com/embed/nTtGiL5PGHs?rel=0'><img alt='A picture containing text, clipart Description automatically generated' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>2 Locations (3-Way) with Claro smart accessory switch (Model DVRF-AS)*</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/3…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 43px;height: 44px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webtools.lutron.com/wiringwizard/us/en?id=w1779&p=q1,q401:a…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a class='video-link' data-toggle='modal' data-target='#video-modal-dialog' data-backdrop='static' data-keyboard='false' data-video-title='Video' data-video-url='https://www.youtube-nocookie.com/embed/aeTsJMwElbo?rel=0'><img alt='A picture containing text, clipart Description automatically generated' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>3 or more Locations (4-Way) with Pico Remotes*</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/3…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 43px;height: 44px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webtools.lutron.com/wiringwizard/us/en?id=w670&p=q1,q401:a7…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a class='video-link' data-toggle='modal' data-target='#video-modal-dialog' data-backdrop='static' data-keyboard='false' data-video-title='Video' data-video-url='https://www.youtube-nocookie.com/embed/JTOT6bideTQ?rel=0'><img alt='A picture containing text, clipart Description automatically generated' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>3 or more Locations (4-Way) with Claro smart accessory switch (Model DVRF-AS)*</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/3…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 43px;height: 44px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a href='https://webtools.lutron.com/wiringwizard/us/en?id=w1777&p=q1,q401:a…; target='_blank'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 156px;padding: 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;text-align: center;'><a class='video-link' data-toggle='modal' data-target='#video-modal-dialog' data-backdrop='static' data-keyboard='false' data-video-title='Video' data-video-url='https://www.youtube-nocookie.com/embed/aeTsJMwElbo?rel=0'><img alt='A picture containing text, clipart Description automatically generated' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 45px;height: 45px;'></img></a></td></tr></tbody></table>
*Pico Remotes & Claro smart accessory switches sold separately. 
<div id=''> </div>

<div id=''>The <a href='https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/0…; target='_blank'>ADVANCED INSTALLATION GUIDE</a> will guide you through several additional installation topics beyond what was covered in this article. Section (3): Product Settings Status LED Indicator Light Has a white soft glow status LED to indicate load status. Note: This can only be disabled/enabled with the use of the Lutron App. Please see the steps to do so below. Step 1 Tap on the Claro Smart Switch from the Devices area in the Lutron App. Then select "Edit Device". <img alt='image.png' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 564px;height: 1219px;'></img> Step 2 Tap on the "Status LED". <img alt='image.png' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 568px;height: 1229px;'></img> Step 3 Select "On" or "Off" (default is On) and then tap on "Save" in the top right corner of the screen. <img alt='image.png' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='width: 571px;height: 1246px;'></img> Section (4): Troubleshooting 
<table class='MsoTableGrid' style='border-collapse: collapse;border: none;'><tbody><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 312px;padding: 0in 7px 0in 7px;border-top: 1px solid black;border-right: 1px solid black;border-left: 1px solid black;'>Symptoms</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 312px;padding: 0in 7px 0in 7px;border-top: 1px solid black;border-right: 1px solid black;border-left: none;'>Probable cause and action</td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 312px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>Light does not turn on or switch LED does not light up.</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 312px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;'>• Red and black wires on the switch are reversed. • Light bulb(s) burned out. • Breaker is OFF or tripped. • Light not properly installed. • Wiring error. • FASS on the switch is in the Off position</td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 312px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>Light does not respond to Pico remote control.</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 312px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;'>• The switch failed to pair with Pico remote control; see Pairing the switch and Pico remote control. • The switch is already at the light level the Pico remote control is sending. • The Pico remote control is outside the 30 ft (9 m) operating range. • The Pico remote control battery is low. • The Pico remote control battery is installed incorrectly</td></tr><tr><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 312px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: 1px solid black;'>Load is Off and the status LED is blinking 4 times, pause, and repeats.</td><td colspan='1' rowspan='1' valign='top' style='border-bottom: 1px solid black;width: 312px;padding: 0in 7px 0in 7px;border-top: none;border-right: 1px solid black;border-left: none;'>• The switch is in an Over Temperature Protection (OTP) mode. • Ensure Ganging and Derating has been accounted for so that the switch is not overloaded. • Reset the switch by using the FASS, (Front Accessible Service Switch) located under the Off button. Pull out the FASS and push it back in.</td></tr></tbody></table>
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This article covers the installation, load ratings, and troubleshooting steps of the Claro Smart Switch for Caseta.

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Claro Smart Switch for Caseta DVRF-5NS

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Claro Smart Switch for Caseta DVRF-5NS

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This article covers the installation, load ratings, and troubleshooting steps of the Claro Smart Switch for Caseta.

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