<h1 style='box-sizing: border-box;font-size: 16pt;padding: 0px;display: block;margin-inline: 0px;line-height: 22.8267px;margin-block: 0.67em;white-space: normal;background-color: rgb(255, 255, 255);margin: 12pt 0in 0in;break-after: avoid;font-family: 'Calibri Light', sans-serif;color: rgb(47, 84, 150);'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Flickering or Flashing LED Lights</span></h1>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.5467px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='color: rgb(62, 62, 62);'><span style='box-sizing: border-box;font-size: 12pt;line-height: 16.96px;font-family: Helvetica, sans-serif;'>Complete the following steps if your LED lights are flickering:</span><span style='box-sizing: border-box;font-size: 12pt;line-height: 16.96px;font-family: Helvetica, sans-serif;'></span><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'></span><span style='font-size: 13pt;font-family: Helvetica, sans-serif;'></span><span style='font-size: 13pt;font-family: Helvetica, sans-serif;'></span><span style='font-size: 13pt;font-family: Helvetica, sans-serif;'></span><span style='font-size: 13pt;font-family: Helvetica, sans-serif;'></span></span></p>
<h2 style='box-sizing: border-box;padding: 0px;font-size: 16pt;display: block;margin-inline: 0px;line-height: 22.6133px;margin-block: 0.83em;white-space: normal;background-color: rgb(255, 255, 255);margin: 8pt 0in 0in;break-after: avoid;font-family: 'Aptos Display', sans-serif;color: rgb(15, 71, 97);'><span style='box-sizing: border-box;font-size: 14pt;line-height: 19.7867px;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Check the lights you are dimming</span></h2>
<p style='box-sizing: border-box;margin: 0in;padding: 0px;color: rgb(24, 24, 24);white-space: normal;line-height: 12.7pt;background-color: white;font-size: 12pt;font-family: 'Times New Roman', serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Many LEDs are not dimmable. This includes smart, or connected, bulbs.</span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;line-height: 11.55pt;background-color: white;font-size: 12pt;font-family: 'Times New Roman', serif;'><span style='box-sizing: border-box;font-size: 10pt;font-family: Helvetica, sans-serif;color: rgb(24, 24, 24);'><span style='color: rgb(62, 62, 62);'>Confirm your LED does not have a warning like: "Not for use with dimming devices" or "non-dimmable". If it does, replace it with an LED from the </span><span style='color: rgb(0, 109, 204);'><a href='https://www.lutron.com/en-US/Pages/LEDCompatibilityTool/Compatibility.a…; target='_blank' style='color: rgb(0, 109, 204);'>Lutron LED Finder Tool</a></span>.</span></p>
<p style='box-sizing: border-box;margin: 2pt 0in 0in;padding: 0px;white-space: normal;background-color: white;line-height: 17.12px;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'><span style='box-sizing: border-box;font-size: 14pt;font-family: 'Aptos Display', sans-serif;color: rgb(62, 62, 62);'>If the lights flash or strobe…</span></p>
<p style='box-sizing: border-box;margin: 0in;padding: 0px;white-space: normal;line-height: 12.85pt;background-color: white;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'><span style='box-sizing: border-box;color: rgb(62, 62, 62);'>Confirm you are not using 2 LED+ dimmers to control the same lights.</span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;white-space: normal;line-height: 11.55pt;background-color: white;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'><span style='box-sizing: border-box;font-size: 10pt;color: rgb(62, 62, 62);'>Only one Maestro LED+ dimmer can be installed in a lighting circuit. The other location must use a mechanical switch or a Maestro companion dimmer (SKU: MA-R-XX* / MSC-AD-XX*). <span style='font-size: 10.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Visit “<a href='https://support.lutron.com/us/en/product/maestro/article/product-instal…; target='_blank'>Maestro LED Dimmer 3-Way 4-Way Install Tips</a>” for more information.</span></span></p>
<p style='box-sizing: border-box;margin: 2pt 0in 0in;padding: 0px;white-space: normal;background-color: white;line-height: 17.12px;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'><span style='box-sizing: border-box;font-size: 14pt;font-family: 'Aptos Display', sans-serif;color: rgb(62, 62, 62);'>If the lights flicker or shimmer…</span></p>
<p style='box-sizing: border-box;margin: 0in;padding: 0px;white-space: normal;line-height: 12.85pt;background-color: white;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'><span style='box-sizing: border-box;color: rgb(62, 62, 62);'>Adjust the low-end range of the dimmer until the lights stop flickering.</span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;white-space: normal;line-height: 11.55pt;background-color: white;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'><span style='box-sizing: border-box;font-size: 10pt;color: rgb(62, 62, 62);'>If your lights flicker only at the low end of the dimming range, the LED you are using may not dim as low as the dimmer.</span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.5467px;font-size: 11pt;font-family: Calibri, sans-serif;text-align: left;'> </p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);text-align: center;line-height: 15.5467px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-size: 12pt;line-height: 16.96px;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Adjusting the Maestro dimmer's low-end range:</span></p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 13px;white-space: normal;background-color: rgb(255, 255, 255);'><iframe frameborder='0' scrolling='auto' width='560' height='315' style='display: table;margin-left: auto;margin-right: auto;' src='https://www.youtube.com/embed/wFw57wMSXKk?si=s8wIO5roBUTwfHxW&start…; title='YouTube video player' allowfullscreen='allowfullscreen'></iframe></p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 13px;white-space: normal;background-color: rgb(255, 255, 255);'> </p>
<details class='mce-accordion'>
<summary><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: rgb(47, 84, 150);'><span style='text-decoration: underline;'><span style='color: rgb(0, 109, 204);text-decoration: underline;'>Click here for step-by-step instructions on adjusting low-end trim</span></span></span></summary>
<p> </p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: white;font-size: 12pt;font-family: 'Times New Roman', serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;color: rgb(24, 24, 24);'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='Maestro Low-End Trim Adjustment' width='558'></img> </span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: white;font-size: 12pt;font-family: 'Times New Roman', serif;'> </p>
<ol start='1' style='box-sizing: border-box;padding: 0px;list-style-type: decimal;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';white-space: normal;font-size: 13px;background-color: rgb(255, 255, 255);'></ol>
<ol start='1' style='box-sizing: border-box;padding: 0px;list-style-type: decimal;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';white-space: normal;font-size: 13px;background-color: rgb(255, 255, 255);'></ol>
<ol style='box-sizing: border-box;padding: 0px;list-style-type: decimal;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';white-space: normal;font-size: 13px;background-color: rgb(255, 255, 255);'><li style='box-sizing: border-box;margin: 0in 0in 0in 0px;line-height: normal;background-color: white;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(24, 24, 24);'>Press and hold the <strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'>LOWER ROCKER</strong> and the on/off <strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'>TAPSWITCH</strong> at the same time (for about 6 seconds), until an indicator light on the dimmer starts to blink. </span></li></ol>
<ol start='2' style='box-sizing: border-box;padding: 0px;list-style-type: decimal;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';white-space: normal;font-size: 13px;background-color: rgb(255, 255, 255);'><li style='box-sizing: border-box;margin: 12pt 0in 0in 0px;line-height: normal;background-color: white;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(24, 24, 24);'>Release both buttons and hold the <strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'>LOWER ROCKER </strong>until the lights reach the dimmest level before becoming unstable or turning off.</span><span style='box-sizing: border-box;color: rgb(24, 24, 24);'> </span> </li></ol>
<ol start='3' style='box-sizing: border-box;padding: 0px;list-style-type: decimal;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';white-space: normal;font-size: 13px;background-color: rgb(255, 255, 255);'><li style='box-sizing: border-box;line-height: normal;background-color: white;margin: 0in 0in 0in 0px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(24, 24, 24);'>Tap the <strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'>RAISE ROCKER</strong> if the lights begin to flicker. Continue tapping <strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'>RAISE </strong>until the lights are on and stable.</span></li></ol>
<ol start='4' style='box-sizing: border-box;padding: 0px;list-style-type: decimal;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';white-space: normal;font-size: 13px;background-color: rgb(255, 255, 255);'><li style='box-sizing: border-box;line-height: normal;background-color: white;margin: 0in 0in 0in 0px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(24, 24, 24);'>Tap the on/off <strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'>TAPSWITCH</strong> once to save and exit the low-end trim setting. The indicator lights stop blinking once the low-end trim setting is exited. </span></li></ol>
<p> </p>
</details>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<h4 style='box-sizing: border-box;padding: 0px;font-size: 12pt;display: block;margin-inline: 0px;line-height: 1.2;margin-block: 1.33em;color: rgb(24, 24, 24);white-space: normal;margin: 2pt 0in 0in;background-color: white;font-family: 'Times New Roman', serif;'><span style='box-sizing: border-box;font-size: 14pt;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Buzzing or Humming LED Lights</span></h4>
<p style='line-height: 12.7pt;background: white;margin: 0in 0in 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 12.0pt;font-family: Helvetica, sans-serif;color: #3e3e3e;'>If your lights buzz, or hum, <b>only at the</b> <b>low end</b> of the dimming range, adjust the low-end range of your dimmer until the lights stop buzzing.</span></p>
<p style='line-height: 12.7pt;background: white;margin: 0in 0in 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 12.0pt;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Some LED lights buzz or hum more than others. If your lights are buzzing <b>throughout the</b> <b>entire dimming range</b>, use the</span><span style='font-size: 12.0pt;font-family: Helvetica, sans-serif;color: #006dcc;'> <a target='_blank' href='https://www.lutron.com/en-US/Pages/LEDCompatibilityTool/Compatibility.a… style='color: #006dcc;'>Lutron LED Finder Tool</span></a></span><span style='font-size: 12.0pt;font-family: Helvetica, sans-serif;color: #3e3e3e;'> to find the best-performing bulbs for the dimmer. Alternatively, check with the manufacturer of the LED to see if the light is designed for a specific type of dimmer (low voltage, reverse-phase, etc.). This dimmer only works with 120V lights.</span><span style='font-size: 12.0pt;font-family: Helvetica, sans-serif;color: #181818;'> </span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 16.96px;font-size: 12pt;font-family: 'Times New Roman', serif;'> </p>
<h4 style='box-sizing: border-box;padding: 0px;font-size: 12pt;display: block;margin-inline: 0px;line-height: 1.2;margin-block: 1.33em;color: rgb(24, 24, 24);white-space: normal;margin: 2pt 0in 0in;background-color: white;font-family: 'Times New Roman', serif;'><span style='box-sizing: border-box;font-size: 14pt;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>LED Lights Turn Off Before the Dimmer Does (Drop Out)</span></h4>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 16.96px;font-size: 12pt;font-family: 'Times New Roman', serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>If your lights drop out at low levels, it typically means you are dimming the LED lower than it is designed to be dimmed.</span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 16.96px;font-size: 12pt;font-family: 'Times New Roman', serif;'><span style='color: rgb(62, 62, 62);'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Use the low-end trim setting to raise the low-end range of the dimmer. This helps create a smooth dimming curve, specific to the range of the LED being used. </span><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Watch the video above to learn how to adjust your Lutron dimmer's low-end trim.</span></span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 16.96px;font-size: 12pt;font-family: 'Times New Roman', serif;'> </p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 16.96px;font-size: 12pt;font-family: 'Times New Roman', serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>If you have any questions about your specific application, we are available 24/7 at 1-844-403-1795.</span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 16.96px;font-size: 12pt;font-family: 'Times New Roman', serif;'> </p>
<p style='margin: 0in;text-align: left;font-size: 11pt;font-family: Calibri, sans-serif;'><em><span style='font-size: 10pt;font-family: Helvetica, sans-serif;color: rgb(24, 24, 24);background: white;'>*XX = <a target='_blank' href='https://residential.lutron.com/us/en/solutions/color-style-fabric'>color code</a> of the device. Base model numbers are shown. Characters that appear after the model numbers listed above indicate the packaging of the product. They do not affect how the device operates or installs.</span></em></p>
Troubleshooting steps to take when your lights are flickering, buzzing, or dropping out on the Maestro LED+ dimmer.