<h1 style='margin: 12pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 16pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;'><span style='font-family: Helvetica, sans-serif;'>This article explains the common blink codes on Lutron Serena and Triathlon Honeycomb shades.</span><span style='font-family: Helvetica, sans-serif;'></span></h1>
<h2 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 13pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;'><span style='font-family: Helvetica, sans-serif;'></span></h2>
<h2 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 13pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;'><span style='font-family: Helvetica, sans-serif;'>This article is expected to take less than 5 minutes to complete.</span></h2>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h3 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 12pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(31, 55, 99);font-weight: normal;'><span style='font-size: 18px;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(0, 0, 0);'>Knowledge Article Contents:</span></h3>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'>Before You Begin </span></h4>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='color: rgb(47, 84, 150);'><a href='#OneRedBlinkFiveSec' target='_self' style='color: rgb(47, 84, 150);'><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'>1: One Red Blink Every Five Seconds = Low Battery</span></a></span></h4>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='color: rgb(47, 84, 150);'><a href='#RedILOnforFiveSec' target='_self' style='color: rgb(47, 84, 150);'><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'>2: Red Indicator Light on for Five Seconds, off for One = Low Battery</span></a></span></h4>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='color: rgb(47, 84, 150);'><a href='#FastRedBlink15Sec' target='_self' style='color: rgb(47, 84, 150);'><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'>3: Fast Red Blinking for 15 seconds = Remove Obstruction</span></a></span></h4>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='color: rgb(47, 84, 150);'><a href='#DoubleRedBlinkHeartbeat1Min' target='_self' style='color: rgb(47, 84, 150);'><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'>4: Two Quick Blinks with a Pause (Heartbeat) = Reset Shade Limits</span></a></span></h4>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'>Related Articles</span></h4>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='font-size: 14pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;color: rgb(47, 84, 150);'>Before You Begin</span></h4>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Now that you have identified your shade type, please review the Blink Codes below to begin troubleshooting your honeycomb shade. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>The sections below cover the most common blink codes for Serena and Triathlon Honeycomb Shades:  </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='color: rgb(47, 84, 150);'><a id='OneRedBlinkFiveSec' target='_blank' style='color: rgb(47, 84, 150);'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;'>Section 1: One Red Blink Every Five Seconds = Low Battery </span></a></span></h4>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;'> <img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='display: block;margin-left: auto;margin-right: auto;'></img></span></h4>
<p style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>This Blink Code means the shade cannot move because the batteries are too low and need to be replaced. Click here for more information on <a href='https://support.lutron.com/us/en/product/shades/article/troubleshooting…; target='_self'><span style='text-decoration: underline;'>How to Change the Batteries in your Serena and Triathlon Honeycomb Shade</span></a>.</span></p>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='color: rgb(47, 84, 150);'><a id='RedILOnforFiveSec' target='_blank' style='color: rgb(47, 84, 150);'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;'>Section 2: Red Indicator Light On for Five Seconds then Off for One = Low Battery</span></a></span></h4>
<p style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'> <img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…;  </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>This Blink Code also indicates the shade&#39;s batteries are too low and need to be replaced. Click here to l</span><span style='font-family: Helvetica, sans-serif;'>earn <a target='_self' href='https://support.lutron.com/us/en/product/shades/article/troubleshooting… style='text-decoration: underline;'><span style='color: rgb(47, 84, 150);text-decoration: underline;'>How to Change the Batteries in your Serena and Triathlon Honeycomb Shade</span></span></a>.</span><span style='font-family: Helvetica, sans-serif;'> </span></p>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='color: rgb(47, 84, 150);'><a id='FastRedBlink15Sec' target='_blank' style='color: rgb(47, 84, 150);'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;'>Section 3</span></a><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;'>: Fast Red Blinking for 15 seconds = Remove Obstruction</span></span></h4>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> <span style='font-family: Helvetica, sans-serif;'> <img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…;
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>This Blink Code means the shade sensed, or senses, an obstruction. For example, the fabric or hembar is caught up. Click here to l<span class='normaltextrun'><span style='font-size: 11.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'>earn <a target='_self' href='https://support.lutron.com/us/en/product/shades/article/troubleshooting… style='color: #2f5496;'><span style='text-decoration: underline;'>How to Troubleshoot Obstructions on Serena and Triathlon Honeycomb Shades</span></span></a></span></span><span class='normaltextrun'><span style='font-size: 11.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'> with our in-depth guide.</span></span></span></p>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='color: rgb(47, 84, 150);'><a id='DoubleRedBlinkHeartbeat1Min' target='_blank' style='color: rgb(47, 84, 150);'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;'>Section 4: Double Red Blinks with a Pause (Heartbeat) = Reset Shade Limits</span></a></span></h4>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> <span style='font-family: Helvetica, sans-serif;'> <img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…;
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>This Blink Code indicates the shade limits need to be reset. Click here to l</span><span class='normaltextrun'><span style='font-size: 11.0pt;font-family: Helvetica, sans-serif;'>earn <a target='_self' href='https://support.lutron.com/us/en/product/shades/article/troubleshooting… style='color: #2f5496;'>How to Reset Shade Limits</span></u></a> </span></span><span class='MsoCommentReference'><span style='font-size: 8.0pt;font-family: Calibri, sans-serif;'></span></span><span class='normaltextrun'><span style='font-size: 11.0pt;font-family: Helvetica, sans-serif;'>by first identifying the device that controls your Lutron shade. </span></span></p>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h3 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 12pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(31, 55, 99);font-weight: normal;'><span style='font-size: 14pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'>Related Articles</span></h3>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Click here for assistance with <a href='https://support.lutron.com/us/en/product/shades/article/troubleshooting…; target='_self'><span style='text-decoration: underline;'>Additional Shade Blink Codes and Troubleshooting</span></a>.</span></p>