<h2 style='margin: 0in;line-height: 1.2;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'><span style='font-size: 16.5pt;line-height: 106%;color: #3e3e3e;'>The Maestro Pro Dimmer is Blinking</span></h2>
<p style='line-height: 1.2;margin: 0in 0in 8pt;font-size: 12pt;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'><span style='color: #3e3e3e;background: white;'>The Maestro Pro dimmer’s LED indicator lights may blink to indicate an issue with the application. This is known as a <i>blink code</i>.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'><span style='color: rgb(62, 62, 62);'>Review the</span> </span><span style='color: rgb(0, 109, 204);'><a href='https://support.lutron.com/us/en/product/maestro/article/troubleshootin…; target='_blank' style='color: rgb(0, 109, 204);'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'>MA-PRO FAQ &amp; Troubleshooting Guide</span></a></span><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'> on the Maestro Support Site for a complete list of Maestro Pro dimmer blink codes.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'>Click a link below to learn more about the most common Maestro Pro dimmer blink codes:</span></p>
<details class='mce-accordion'>
<summary><span style='text-decoration: underline;color: rgb(0, 109, 204);font-size: 16px;'><span style='font-family: helvetica, arial, sans-serif;'>Indicator Lights 7 and 3 are Blinking</span></span></summary>
<div><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='MAPROMiswire.gif'></img></div>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>This blink code indicates the dimmer detects a miswire. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Swap the wires connected to the black and brass screws of the dimmer. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='color: rgb(62, 62, 62);'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'>After completing the troubleshooting steps, pull the Front Accessible Service Switch (FASS) tab out from the dimmer and push it back in to clear the blink code. </span><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'>If the issue persists, contact Lutron Technical Support at 1-844-403-1795.</span></span></p>
</details>
<details class='mce-accordion'>
<summary><span style='text-decoration: underline;color: rgb(0, 109, 204);font-size: 16px;'><span style='font-family: helvetica, arial, sans-serif;'>Top (7) and Bottom (1) Indicator Lights  are Blinking</span></span></summary>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='MAPROOVP.gif'></img></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>This blink code indicates the dimmer is in <i>Over Voltage Protection Mode</i>. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Verify the dimmer is set to the correct phase for the load type:</span></p>
<ul style='margin-bottom: 0in;margin-top: 0px;'><li style='margin: 0in 0in 0in 24px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;color: rgb(62, 62, 62);'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Forward-phase – magnetic low-voltage</span></li><li style='margin: 0in 0in 8pt 24px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;color: rgb(62, 62, 62);'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Reverse-phase – electronic low-voltage</span></li></ul>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'><span style='color: rgb(62, 62, 62);'>Click here to watch a video on</span> </span><a class='video-link' data-toggle='modal' data-target='#video-modal-dialog' data-backdrop='static' data-keyboard='false' data-video-title='Video' data-video-url='https://www.youtube-nocookie.com/embed/Kv-xIYRt1tM?rel=0'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'><span style='color: rgb(0, 109, 204);'>changing the phase of the Maestro Pro dimmer</span></span></a><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'>. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>After completing the troubleshooting steps, pull the Front Accessible Service Switch (FASS) tab out from the dimmer and push it back in to clear the blink code. If the issue persists, contact Lutron Technical Support at 1-844-403-1795.</span></p>
</details>
<details class='mce-accordion'>
<summary><span style='text-decoration: underline;color: rgb(0, 109, 204);font-size: 16px;'><span style='font-family: helvetica, arial, sans-serif;'>All Indicator Lights (1 - 7) are Blinking</span></span></summary>
<p><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='MAPROOCP.gif'></img></p>
<p> </p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>This blink code indicates the dimmer is in <i>Over Current Protection Mode.</i></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Verify the dimmer is set to the correct phase for the load type:</span></p>
<ul style='margin-bottom: 0in;margin-top: 0px;'><li style='margin: 0in 0in 0in 24px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;color: rgb(62, 62, 62);'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Forward phase – magnetic low voltage</span></li><li style='margin: 0in 0in 8pt 24px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;color: rgb(62, 62, 62);'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Reverse phase – electronic low voltage</span></li></ul>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'><span style='color: rgb(62, 62, 62);'>Click here to watch a video on </span><span style='color: rgb(0, 109, 204);'><a class='video-link' data-toggle='modal' data-target='#video-modal-dialog' data-backdrop='static' data-keyboard='false' data-video-title='changing the phase of the Maestro Pro dimmer' data-video-url='https://www.youtube-nocookie.com/embed/Kv-xIYRt1tM?rel=0'>changing the phase of the Maestro Pro dimmer</a></span>.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Confirm the light is not burned out and the dimmer is wired correctly. Pull the Front Accessible Service Switch (FASS) tab out and push it back in to cycle power to the dimmer. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='color: rgb(62, 62, 62);'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'>After completing the troubleshooting steps, pull the Front Accessible Service Switch (FASS) tab out from the dimmer and push it back in to clear the blink code. </span><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'>If the issue persists, contact Lutron Technical Support at 1-844-403-1795.</span></span></p>
</details>
<details class='mce-accordion'>
<summary><span style='text-decoration: underline;color: rgb(0, 109, 204);font-size: 16px;'><span style='font-family: helvetica, arial, sans-serif;'>Bottom Three Indicator Lights (1 - 3) are Blinking</span></span></summary>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='MAPROSFD.gif'></img></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>This blink code indicates the dimmer has entered <em>Shorted FET Detection</em>.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>Confirm the dimmer is wired correctly. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>If the bottom 3 indicator lights are still blinking after confirming the dimmer&#39;s wiring, contact Lutron Technical Support at 1-844-403-1795.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);'>After completing the troubleshooting steps, pull the Front Accessible Service Switch (FASS) tab out from the dimmer and push it back in to clear the blink code. If the issue persists, contact Lutron Technical Support at 1-844-403-1795. </span></p>
</details>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'> </span><span style='font-family: Helvetica, sans-serif;'></span></p>