<h2><span style='font-family: helvetica, arial, sans-serif;font-size: 22px;color: #3e3e3e;'>Lutron App</span></h2>
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<p style='margin: 0in 0in 8pt;line-height: 1.2;font-size: 12pt;font-family: Arial, sans-serif;'><span style='font-family: helvetica, arial, sans-serif;color: #3e3e3e;'>A project&#39;s radio frequency (RF) channels should be coordinated before device activation whenever possible. Sometimes, however, there may be a need to change RF channels after devices have been activated to minimize RF interference. This article details the steps to change the RF channel of a Clear Connect Type X (CCX) device.</span></p>

<table border='1' style='width: 100%;border-width: 1px;background-color: #dddddd;border-style: hidden;height: 33.5781px;'><tbody><tr style='height: 33.5781px;'><td colspan='1' rowspan='1' style='width: 99.0938%;'><span style='color: #3e3e3e;'><b><span style='font-size: 10pt;line-height: 115%;font-family: Helvetica, sans-serif;'>Model Numbers:</span></b><span style='font-size: 10pt;line-height: 115%;font-family: Helvetica, sans-serif;'> RRST-PR

<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>This article provides step-by-step instructions on factory resetting Lutron Clear Connect Type X (CCX) lamps via the Lutron app when an internet connection is unavailable. This is helpful if you have moved a CCX lamp from one system to another without resetting it. </span></p>
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<p style='line-height: 1.2;'><span style='font-size: 16px;font-family: helvetica, arial, sans-serif;color: #3e3e3e;'>This article provides troubleshooting steps to perform when experiencing issues with the Lumaris RGB Multi-Channel Tape Light and Controller. </span></p>
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<h3><span style='font-size: 20px;font-family: helvetica, arial, sans-serif;'>Before You Begin</span></h3>
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<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Tape Light Assistant - Troubleshooting Guide</span></b></p>

<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>Natural Light Optimization (NLO) automatically positions Lutron shades throughout the day in response to the calculated solar position. This feature gives occupants a comfortable and productive visual environment that reduces glare, saves energy, and maximizes the available views. </span></p>
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<div style='color: #444444;font-family: &#39;Segoe UI&#39;, Segoe, Tahoma, Helvetica, Arial, sans-serif;font-size: 13px;white-space: normal;background-color: rgba(255, 255, 255, 0.85);line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'><span class='ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak' dir='ltr'>The System Monitor tool within the Lutron Connect Portal is a key benefit of a connected system.

<p><span style='font-size: 16px;font-family: helvetica, arial, sans-serif;'>This article overviews the <em>diagnostics </em>tab within the Lutron Designer software, its features, and what is supported remotely.</span></p>
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<h3><span style='font-size: 20px;font-family: helvetica, arial, sans-serif;'>Before We Begin</span></h3>
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<h2><strong><span style='font-size: 20px;'>Troubleshooting Lumaris Tunable White Tape Light</span></strong></h2>
<p><span style='font-size: 16px;'>This article will include common issues and their resolutions that may occur during installation. </span></p>
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<h3><strong><span style='font-size: 20px;'>Contents</span></strong></h3>