<h1 style='box-sizing: border-box;font-size: 16pt;padding: 0px;display: block;margin-inline: 0px;line-height: 22.8267px;margin-block: 0.67em;white-space: normal;background-color: rgb(255, 255, 255);margin: 12pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>This article details troubleshooting obstructions on Lutron Triathlon Configured Roman shade kits.  </span></h1>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'> </span></p>
<h2 style='box-sizing: border-box;padding: 0px;font-size: 13pt;display: block;margin-inline: 0px;line-height: 18.5467px;margin-block: 0.83em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>This article is expected to take less than 5 minutes to complete.</span></h2>
<div align='center' style='box-sizing: border-box;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);text-align: center;margin: 0in 0in 8pt;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' style='box-sizing: content-box;height: 1px;border-right-width: 0px;border-bottom-width: 0px;border-left-width: 0px;padding: 0px;display: block;clear: both;' width='100%' size='2'></hr></div>
<h3 style='box-sizing: border-box;padding: 0px;font-size: 12pt;display: block;margin-inline: 0px;line-height: 17.12px;margin-block: 1em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(31, 55, 99);'><span style='box-sizing: border-box;font-size: 18px;line-height: 18.5467px;font-family: Helvetica, sans-serif;color: rgb(0, 0, 0);'>Knowledge Article Contents:</span></h3>
<h4 style='box-sizing: border-box;padding: 0px;font-size: 11pt;display: block;margin-inline: 0px;line-height: 15.6933px;margin-block: 1.33em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-style: italic;'><span style='box-sizing: border-box;font-size: 12pt;line-height: 17.12px;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'>Before You Begin</span></h4>
<h4 style='box-sizing: border-box;padding: 0px;font-size: 11pt;display: block;margin-inline: 0px;line-height: 15.6933px;margin-block: 1.33em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-style: italic;'><span style='box-sizing: border-box;color: rgb(47, 84, 150);'><a style='box-sizing: border-box;color: rgb(47, 84, 150);text-decoration-line: none;transition: color 0.1s linear 0s;cursor: pointer;' href='https://lutron.lightning.force.com/lightning/r/Knowledge_Article__kav/k…; target='_self'><span style='box-sizing: border-box;font-size: 12pt;line-height: 17.12px;font-family: Helvetica, sans-serif;'>1: Factory Default the Shade to Clear the Blink Code</span></a></span></h4>
<h4 style='box-sizing: border-box;padding: 0px;font-size: 11pt;display: block;margin-inline: 0px;line-height: 15.6933px;margin-block: 1.33em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-style: italic;'><span style='box-sizing: border-box;color: rgb(47, 84, 150);'><a style='box-sizing: border-box;color: rgb(47, 84, 150);text-decoration-line: none;transition: color 0.1s linear 0s;cursor: pointer;' href='https://lutron.lightning.force.com/lightning/r/Knowledge_Article__kav/k…; target='_self'><span style='box-sizing: border-box;font-size: 12pt;line-height: 17.12px;font-family: Helvetica, sans-serif;'>2: Obstruction Blink Code Occurs Only After Opening Shade</span></a></span></h4>
<h4 style='box-sizing: border-box;padding: 0px;font-size: 11pt;display: block;margin-inline: 0px;line-height: 15.6933px;margin-block: 1.33em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-style: italic;'><span style='box-sizing: border-box;font-size: 12pt;line-height: 17.12px;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'>Related Articles</span></h4>
<div align='center' style='box-sizing: border-box;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);text-align: center;margin: 0in 0in 8pt;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' style='box-sizing: content-box;height: 1px;border-right-width: 0px;border-bottom-width: 0px;border-left-width: 0px;padding: 0px;display: block;clear: both;' width='100%' size='2'></hr></div>
<h4 style='box-sizing: border-box;padding: 0px;font-size: 11pt;display: block;margin-inline: 0px;line-height: 15.6933px;margin-block: 1.33em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-style: italic;'><span style='box-sizing: border-box;font-size: 14pt;line-height: 19.9733px;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'>Before You Begin</span></h4>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>The obstruction blink code occurs when the shade senses issues with the movement of the fabric panel. This can be caused by the following:</span></p>
<ul style='box-sizing: border-box;padding: 0px;list-style-type: disc;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, &#39;Segoe UI&#39;, Roboto, Helvetica, Arial, sans-serif, &#39;Apple Color Emoji&#39;, &#39;Segoe UI Emoji&#39;, &#39;Segoe UI Symbol&#39;;font-size: 13px;white-space: normal;background-color: rgb(255, 255, 255);margin: 0px 0px 0in var(--lwc-spacingLarge,1.5rem);'><li style='box-sizing: border-box;margin: 0in 0in 0in 0px;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Interference with the fabric </span></li><li style='box-sizing: border-box;margin: 0in 0in 0in 0px;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Manual operation of the shade.</span></li><li style='box-sizing: border-box;margin: 0in 0in 0in 0px;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Limits are set too high</span></li></ul>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Inspect your shade for obstructions to the fabric and/or strings. If the shade is rubbing or catching on anything, adjust the shade to prevent it from striking the object.</span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>After confirming there is nothing obstructing the shade, follow the steps below to continue troubleshooting:</span><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'></span></p>
<div align='center' style='box-sizing: border-box;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);text-align: center;margin: 0in 0in 8pt;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' style='box-sizing: content-box;height: 1px;border-right-width: 0px;border-bottom-width: 0px;border-left-width: 0px;padding: 0px;display: block;clear: both;' width='100%' size='2'></hr></div>
<h4 style='box-sizing: border-box;padding: 0px;font-size: 11pt;display: block;margin-inline: 0px;line-height: 15.6933px;margin-block: 1.33em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-style: italic;'><span style='box-sizing: border-box;color: rgb(47, 84, 150);'><a id='FactoryDefaultShadeClearBlink' style='box-sizing: border-box;color: rgb(47, 84, 150);text-decoration-line: none;transition: color 0.1s linear 0s;cursor: pointer;' target='_blank'><span style='box-sizing: border-box;font-size: 14pt;line-height: 19.9733px;font-family: Helvetica, sans-serif;'>Section 1: Factory Default the Shade to Clear the Obstruction Blink Code</span></a></span></h4>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>If your shade strikes another object or is manually manipulated, it must be returned to factory default to clear the error code.</span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;text-align: center;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Watch the video or follow the step-by-step instructions below to factory default your shade:</span></p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, &#39;Segoe UI&#39;, Roboto, Helvetica, Arial, sans-serif, &#39;Apple Color Emoji&#39;, &#39;Segoe UI Emoji&#39;, &#39;Segoe UI Symbol&#39;;font-size: 13px;white-space: normal;background-color: rgb(255, 255, 255);'><iframe frameborder='0' scrolling='auto' width='560' height='315' style='box-sizing: border-box;vertical-align: middle;display: table;margin-left: auto;margin-right: auto;' src='https://www.youtube.com/embed/dsclDbf4AAI?si=hhsrWe_UBTeE87UI&amp;clip=…; title='YouTube video player' allowfullscreen='allowfullscreen'></iframe></p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, &#39;Segoe UI&#39;, Roboto, Helvetica, Arial, sans-serif, &#39;Apple Color Emoji&#39;, &#39;Segoe UI Emoji&#39;, &#39;Segoe UI Symbol&#39;;font-size: 13px;white-space: normal;background-color: rgb(255, 255, 255);'> </p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>To factory default your shade, follow the steps below:</span></p>
<ol style='box-sizing: border-box;padding: 0px;list-style-type: decimal;color: rgb(24, 24, 24);font-family: -apple-system, BlinkMacSystemFont, &#39;Segoe UI&#39;, Roboto, Helvetica, Arial, sans-serif, &#39;Apple Color Emoji&#39;, &#39;Segoe UI Emoji&#39;, &#39;Segoe UI Symbol&#39;;font-size: 13px;white-space: normal;background-color: rgb(255, 255, 255);'><li style='box-sizing: border-box;margin: 0in 0in 0in 0px;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Locate the shade’s Indicator Light (IL) button.</span></li><li style='box-sizing: border-box;margin: 0in 0in 0in 0px;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Tap the shade button quickly 3 times and hold the button after the third tap until the IL blinks green rapidly.</span></li><li style='box-sizing: border-box;margin: 0in 0in 8pt 0px;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Immediately release and tap the shade button quickly 3 more times. Do not hold. The shade button will blink green rapidly then blink red/green 3 times and turn off. This indicates a successful factory default.</span></li></ol>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'><strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'>Important:</strong> Factory defaulting will remove the shade from any previously paired remotes or systems. The shade must be added back to the prior system or paired with the previous remote. Factory defaulting does not affect the shade’s upper and lower limit settings.</span></p>
<div align='center' style='box-sizing: border-box;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);text-align: center;margin: 0in 0in 8pt;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' style='box-sizing: content-box;height: 1px;border-right-width: 0px;border-bottom-width: 0px;border-left-width: 0px;padding: 0px;display: block;clear: both;' width='100%' size='2'></hr></div>
<h4 style='box-sizing: border-box;padding: 0px;font-size: 11pt;display: block;margin-inline: 0px;line-height: 15.6933px;margin-block: 1.33em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-style: italic;'><span style='box-sizing: border-box;color: rgb(47, 84, 150);'><a id='ObstructionBlinkAfterOpeningShade' style='box-sizing: border-box;color: rgb(47, 84, 150);text-decoration-line: none;transition: color 0.1s linear 0s;cursor: pointer;' target='_blank'><span style='box-sizing: border-box;font-size: 14pt;line-height: 19.9733px;font-family: Helvetica, sans-serif;'>Section 2: Obstruction Blink Code Occurs Only After Opening Shade</span></a></span></h4>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'> </span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>When the Obstruction Blink Code occurs after opening the shade, the Open Limit is set too high. Click here for instructions on How to Reset Lutron Roller Shade Settings Limits.</span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'>Reset the Open Shade Limit at least ¼” (0.25in.) / 0.6cm. lower than the point where the button blinks.</span><a id='InspectShadeSpools' style='box-sizing: border-box;color: var(--lwc-brandtextlink,rgb(1, 118, 211));text-decoration-line: none;transition: color 0.1s linear 0s;cursor: pointer;' target='_blank'><span style='box-sizing: border-box;font-size: 14pt;line-height: 19.9733px;font-family: Helvetica, sans-serif;'></span></a><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'></span></p>
<div align='center' style='box-sizing: border-box;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);text-align: center;margin: 0in 0in 8pt;line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' style='box-sizing: content-box;height: 1px;border-right-width: 0px;border-bottom-width: 0px;border-left-width: 0px;padding: 0px;display: block;clear: both;' width='100%' size='2'></hr></div>
<h3 style='box-sizing: border-box;padding: 0px;font-size: 12pt;display: block;margin-inline: 0px;line-height: 17.12px;margin-block: 1em;white-space: normal;background-color: rgb(255, 255, 255);margin: 2pt 0in 0in;break-after: avoid;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(31, 55, 99);'><span style='box-sizing: border-box;font-size: 14pt;line-height: 19.9733px;font-family: Helvetica, sans-serif;color: rgb(47, 84, 150);'>Related Articles</span></h3>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'> </span></p>
<p style='box-sizing: border-box;margin: 0in 0in 8pt;padding: 0px;color: rgb(24, 24, 24);white-space: normal;background-color: rgb(255, 255, 255);line-height: 15.6933px;font-size: 11pt;font-family: Calibri, sans-serif;'><span class='normaltextrun' style='box-sizing: border-box;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;color: black;background-color: white;'>Click here for more assistance with <a style='box-sizing: border-box;color: var(--lwc-brandtextlink,rgb(1, 118, 211));text-decoration-line: none;transition: color 0.1s linear 0s;cursor: pointer;' href='https://support.lutron.com/us/en/product/shades/article/troubleshooting…; target='_self'>Lutron Shade Blink Codes and Troubleshooting</a></span></span><span class='normaltextrun' style='box-sizing: border-box;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;color: black;background-color: white;'>.</span></span></p>