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<h1 style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-size: 18.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Pairing Serena Shades Quick Start Guide</span></b></h1>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;background: white;'>I want to pair my Serena Shade to a…</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='text-decoration: underline;'><span style='color: rgb(0, 109, 204);text-decoration: underline;'><a href='#Caseta' target='_self' style='color: rgb(0, 109, 204);text-decoration: underline;'><span style='font-family: Helvetica, sans-serif;background: white;'>Caseta System</span></a></span></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='text-decoration: underline;'><span style='color: rgb(0, 109, 204);text-decoration: underline;'><a href='#Standalone' target='_self' style='color: rgb(0, 109, 204);text-decoration: underline;'><span style='font-family: Helvetica, sans-serif;background: white;'>Standalone Pico remote</span></a></span></span></p>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h2 style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 16.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'><a id='Caseta' target='_blank'></a>Adding Serena Shades to <span style='font-family: Helvetica, sans-serif;'>Caséta</span></span></h2>
<h3 style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Install the Caseta Smart Hub</span></b></h3>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>1. Connect the smart hub to your Wi-Fi router using the Ethernet cable.<br>2. Connect the power cord to the smart hub and plug it into an outlet.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='Caseta Hub plugged into a router and outlet' height='189' width='307'></img></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 16.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'> </span></p>
<h3 style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><strong><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Download the Lutron App and walk through setup</span></strong></h3>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='Instructions on downloading the Lutron app' height='115' width='384'></img></p>
<p style='line-height: 21pt;background: white;margin: 0in 0in 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-size: 16.0pt;font-family: Helvetica, sans-serif;color: #3e3e3e;'> </span></b></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Adding Serena Shades to Caseta</span></b></p>
<ol start='1' style='margin-bottom: 0in;margin-top: 0px;'><li style='color: rgb(85, 85, 85);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Make sure your Serena Shades are set up and installed. They should not be added to a system until they are fully installed to avoid any accidental damage. </span></li><li style='color: rgb(85, 85, 85);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Open your Lutron App</span></li><li style='color: rgb(85, 85, 85);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>At the top left, click the settings button and select, &quot;Add Device.&quot;</span></li><li style='color: rgb(85, 85, 85);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>From the Device menu, click the device icon for adding a Shade</span></li><li style='color: rgb(85, 85, 85);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>The App will then guide you on what button on the shade you will need to press and hold for 10 seconds until the app finds the shade.</span></li></ol>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #555555;'>Once the shade is found, follow the steps in the app to name the shade and finish the pairing process.</span></p>
<details open='open' class='mce-accordion'>
<summary><span style='text-decoration: underline;color: rgb(0, 109, 204);'><b><span style='font-size: 12pt;font-family: Helvetica, sans-serif;'>Adjusting Limits</span></b></span></summary>
<ol start='1' style='margin-bottom: 0in;margin-top: 0px;'><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Open your Lutron App, and tap on the shade icon</span></li><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Tap on “Edit Device” in the pop-up box</span></li><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Tap on “Set Shade Limits” under the Edit Device page</span></li><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Pick which limit to adjust</span></li><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Use the arrow buttons to position the shade and tap “Save” in the upper right corner of the screen</span></li></ol>
</details>
<details open='open' class='mce-accordion'>
<summary><span style='text-decoration: underline;'><span style='color: rgb(0, 109, 204);text-decoration: underline;'><b><span style='font-size: 12pt;line-height: 107%;font-family: Helvetica, sans-serif;'>Adding a Pico remote to the app</span></b></span></span></summary>
<ol start='1' style='margin-top: 0in;margin-bottom: 0in;'><li style='color: rgb(62, 62, 62);line-height: 11.75pt;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Tap on the <b>Settings</b> icon in the top left corner of the Lutron app.</span></li><li style='color: rgb(62, 62, 62);line-height: 11.75pt;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Select <b>Add</b> <b>Device</b> from the Settings list.</span></li><li style='color: rgb(62, 62, 62);line-height: 11.75pt;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Tap on <b>Pico</b> <b>Remote</b>.</span></li><li style='color: rgb(62, 62, 62);line-height: 11.75pt;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Choose the image that matches your Pico remote.</span></li><li style='color: rgb(62, 62, 62);line-height: 11.75pt;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Press and hold the <b>bottom</b> button on the Pico for at least 10 seconds until the LED indicator light starts blinking on the remote.</span></li><li style='color: rgb(62, 62, 62);line-height: 11.75pt;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Choose the <b>Room</b> the Pico will be located and tap <b>Next</b> in the top right corner.</span></li><li style='color: rgb(62, 62, 62);line-height: 11.75pt;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Choose whether this Pico remote will be controlling <b>lights</b> or <b>shades</b> and tap <b>Next</b>.</span></li><li style='color: rgb(62, 62, 62);line-height: 11.75pt;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Tap <b>I am done adding devices</b>.</span></li><li style='color: rgb(62, 62, 62);line-height: 11.75pt;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Once the system finishes programming (this may take a few minutes) test the Pico remote.</span></li></ol>
</details>
<details open='open' class='mce-accordion'>
<summary><span style='text-decoration: underline;'><span style='color: rgb(0, 109, 204);text-decoration: underline;'><b><span style='font-size: 12pt;font-family: Helvetica, sans-serif;'>Defaulting Shades</span></b></span></span></summary>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);background: white;'>Note:</span></b><span style='font-family: Helvetica, sans-serif;color: rgb(62, 62, 62);background: white;'> If you are having trouble adding the Shade to the system, we recommend defaulting the shade to factory settings and starting over. This will not affect limits. To accomplish this,</span></p>
<ol start='1' style='margin-bottom: 0in;margin-top: 0px;'><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Find the single button on the shade </span></li><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Press the button 3-times, holding the button on the third press</span></li><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>After holding for 6 seconds, the LED (the button you are holding) will start to flash rapidly</span></li><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Push rapidly 3-more times then release, if successful, the LED should flash red/green multiple times confirming the shade has defaulted</span></li><ul style='margin-bottom: 0in;margin-top: 0px;'><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;'>Note:</span></b><span style='font-family: Helvetica, sans-serif;'> If the LED does not flash red/green multiple times, you will need to start over from step 1</span></li></ul><li style='color: rgb(62, 62, 62);background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Repeat the steps in the <b>Adding Serena Shades to Caséta </b>section.</span></li></ol>
</details>
<p> </p>
<div align='center' style='text-align: center;background: white;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h2 style='background: white;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'><a id='Standalone' target='_blank'></a></span><span style='font-size: 16.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Programming Shades Without A System</span></h2>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>1. Assigning a Pico Remote </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 1:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Tap the shade button on all shades you want assigned to the control. The shade button will illuminate solid green and stay green.<br><br><b>Note:</b> If the Indicator Light turns off when the shade button is released, you will need to factory default the shade. See <b>Defaulting Shades</b> section.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='Serena shade single button' height='100' width='181'></img>  <img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='Illuminated Serena shade single button' height='155' width='118'></img> </span><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'><br><br></span></b></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 2:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Hold the Close button on the Pico remote for about 10 seconds, until the shade button blinks and turns off.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='Holding the 3-button Shade Pico Close Button' height='126' width='99'></img> <img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='3-button Shading Pico CLOSE button' height='123' width='63'></img> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 15.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>2. Adjusting Shade Close Limits</span><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'><br><b>Note:</b> Shade must be assigned to control.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 1:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Tap the shade button on the shade you</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>want to adjust. The shade button illuminates green.<br><br></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 2:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Hold the Open and Raise buttons</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>simultaneously on the Pico for about 10 seconds,</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>until the shade button blinks and remains lit.<br><br></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 3:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Use the control’s Raise and Lower buttons</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>to adjust the shade position to the lower limit you prefer.<br><br></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 4:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Hold the Close button on the Pico for about</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>10 seconds, until the shade button blinks and turns off</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>3. Adjusting Shade Open Limits</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Note:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Shade must be assigned to control.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 1:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Tap the shade button on the shade you</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>want to adjust. The shade button illuminates green.<br><br></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 2:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Hold the Open and Raise buttons</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>simultaneously on the Pico for about 10 seconds,</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>until the shade button blinks and remains lit.<br><br></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 3:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Use the control’s Raise and Lower buttons</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>to adjust the shade position to the lower limit you prefer.<br><br></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>Step 4:</span></b><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> Hold the Close button on the Pico for about</span></p>
<p style='background: white;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'>10 seconds, until the shade button blinks and turns off</span></p>
<p style='background: white;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #3e3e3e;'> </span></p>
<details open='open' class='mce-accordion'>
<summary><span style='text-decoration: underline;'><span style='color: rgb(0, 109, 204);text-decoration: underline;'><b><span style='font-size: 12pt;font-family: Arial, sans-serif;'>Defaulting Shades</span></b></span></span></summary>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-size: 10pt;line-height: 107%;font-family: Arial, sans-serif;color: rgb(85, 85, 85);background: white;'>Note:</span></b><span style='font-size: 10pt;line-height: 107%;font-family: Arial, sans-serif;color: rgb(85, 85, 85);background: white;'> If you are having trouble pairing the Shade to a Pico remote, we recommend defaulting the shade to factory settings and starting over. This will not affect limits. To accomplish this,</span></p>
<ol start='1' style='margin-bottom: 0in;margin-top: 0px;'><li style='color: rgb(85, 85, 85);line-height: normal;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 10pt;font-family: Arial, sans-serif;'>Find the single button on the shade </span></li><li style='color: rgb(85, 85, 85);line-height: normal;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 10pt;font-family: Arial, sans-serif;'>Press the button 3-times, holding the button on the third press</span></li><li style='color: rgb(85, 85, 85);line-height: normal;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 10pt;font-family: Arial, sans-serif;'>After holding for 6 seconds, the LED (the button you are holding) will start to flash rapidly</span></li><li style='color: rgb(85, 85, 85);line-height: normal;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 10pt;font-family: Arial, sans-serif;'>Push rapidly 3-more times then release, if successful, the LED should flash red/green multiple times confirming the shade has defaulted</span></li><ul style='margin-bottom: 0in;margin-top: 0px;'><li style='color: rgb(85, 85, 85);line-height: normal;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-size: 10pt;font-family: Arial, sans-serif;'>Note:</span></b><span style='font-size: 10pt;font-family: Arial, sans-serif;'> If the LED does not flash red/green multiple times, you will need to start over from step 1</span></li></ul><li style='color: rgb(85, 85, 85);line-height: normal;background: white;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size: 11pt;font-family: Aptos, sans-serif;'><span style='font-size: 10pt;font-family: Arial, sans-serif;'>Repeat the steps in the <b>Assigning a Pico Remote </b>section.</span></li></ol>
</details>

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This article covers the instruction on pairing a Serena Shade to a Caseta system or Pico remote.

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Pairing Serena Shades Quick Start Guide
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Pairing Serena Shades Quick Start Guide
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This article covers the instruction on pairing a Serena Shade to a Caseta system or Pico remote.
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Pairing Serena Shades Quick Start Guide
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