Tape Light Assistant Troubleshooting Guide

Tape Light Assistant - Troubleshooting Guide
The Tape Light Assistant is a new feature that aims to help you verify that your tape design with the Multi-Channel Wireless Controller meets the specifications of the product. If a tape doesn’t appear in the list below, the tool doesn’t support it. The tool makes certain assumptions about your set-up, if you encounter an error or a warning while inputting your values, review the App Note and the Install Guide for the tape. If those documents say you’re within spec, please proceed with your design as-is.
<img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='Tape Light Design Assist Information' height='438' width='355'></img>
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Documentation
<ul><li style='line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><a href='https://assets.lutron.com/a/documents/043611.pdf' style='color: #006dcc;text-decoration: underline;' target='_blank'>RGB+Tunable White Installation Guide</a></li><li style='line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><a href='https://assets.lutron.com/a/documents/048830.pdf' style='color: #006dcc;text-decoration: underline;' target='_blank'>Tape Light Advanced Applications Guide</a></li><li style='line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><a href='http://lutron.com/tapelightassistantknowledgearticle' target='_blank'>Tape Light Assistant Article </a></li></ul>
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Common Troubleshooting and FAQ - LU-T05-RT-IN and LU-T30-RT-IN
1. Tape length has exceeded the maximum allowed limit
<ul style='margin-top: 0in;margin-bottom: 0in;'><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Add a new controller</li><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Redistribute the tape length across a different run</li></ul>
2. You are approaching the spec limits of this product. Tape light output may be reduced by up to 30%.
<ul style='margin-top: 0in;margin-bottom: 0in;'><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Reduce the Power Wire Length</li><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Reduce the Control Wire Longest Run on either tape run</li><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Reduce the Total Tape Length on either run</li><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Choose a thicker wire for either the Power Wire or the Control Wire</li></ul>
3. You have exceeded the spec limits of this product. Tape light output will be reduced by more than 30%.
<ul style='margin-top: 0in;margin-bottom: 0in;'><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Reduce the Power Wire Length by half</li><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Reduce the Control Wire Longest Run on either tape run by half</li><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Reduce the Total Tape Length on either run by half</li><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Choose a thicker wire for either the Power Wire or the Control Wire</li></ul>
4. I see a warning that says “Please enter a valid length”.
<ul style='margin-top: 0in;margin-bottom: 0in;'><li style='color: #3e3e3e;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'>Values input for wire length and tape length must be positive numbers. Letters, negative numbers, and special characters will not be accepted. The smallest tape segment must be 4 inches.</li></ul>