<table style='box-sizing: border-box;border-collapse: collapse;width: auto;overflow-wrap: normal;word-break: normal;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;border-width: 1px;background-color: #dddddd;border-style: hidden;height: 33.5781px;' border='1'><tbody style='box-sizing: border-box;'><tr style='box-sizing: border-box;height: 33.5781px;'><td colspan='1' rowspan='1' style='box-sizing: border-box;padding: 0.4rem;text-align: left;width: 843.078px;'><span style='box-sizing: border-box;color: #3e3e3e;'><strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'><span style='box-sizing: border-box;font-size: 10pt;line-height: 15.3333px;font-family: Helvetica, sans-serif;'>HomeWorks QSX Model Numbers:</span></strong><span style='box-sizing: border-box;font-size: 10pt;line-height: 15.3333px;font-family: Helvetica, sans-serif;'> HRST-PRO-N | HRST-8ANS | HRST-W4B | HRST-W3RL | HRST-W2B | HRST-HN4B | HRST-HN3RL | HRST-HN2B</span></span></td></tr></tbody></table>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;line-height: 1.2;'> </p>
<table style='box-sizing: border-box;border-collapse: collapse;width: auto;overflow-wrap: normal;word-break: normal;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;border-width: 1px;background-color: #dddddd;border-style: hidden;height: 57.5625px;' border='1'><tbody style='box-sizing: border-box;'><tr style='box-sizing: border-box;height: 57.5625px;'><td colspan='1' rowspan='1' style='box-sizing: border-box;padding: 0.4rem;text-align: left;width: 843.078px;'><span style='box-sizing: border-box;color: #3e3e3e;'><strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'><span style='box-sizing: border-box;font-size: 10pt;line-height: 15.3333px;font-family: Helvetica, sans-serif;'>RadioRA 3 Model Numbers:</span></strong><span style='box-sizing: border-box;font-size: 10pt;line-height: 15.3333px;font-family: Helvetica, sans-serif;'> RRST-PRO-N | RRST-8ANS | RRST-W4B | RRST-W3RL | RRST-W2B | RRST-HN4B | RRST-HN3RL | RRST-HN2B</span></span></td></tr></tbody></table>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;text-align: left;line-height: 1.2;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;text-align: left;line-height: 1.2;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;text-align: left;line-height: 1.2;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;font-size: 16px;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>This article provides step-by-step instructions for a quicker, easier way to delete devices using the Lutron mobile app. </span></span></p>
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<h2 style='box-sizing: border-box;padding: 0px;font-size: 1.5em;display: block;margin-inline: 0px;line-height: 1.2;margin-block: 0.83em;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';white-space: normal;background-color: #ffffff;text-align: left;margin: 0px 0px var(--lwc-spacingSmall,0.75rem) 0px;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;color: #3e3e3e;'>Before You Begin</span></h2>
<hr align='center' style='box-sizing: content-box;height: 1px;border-right-width: 0px;border-bottom-width: 0px;border-left-width: 0px;padding: 0px;display: block;clear: both;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;color: #0070c0;' width='100%' size='1'></hr>
<ul style='box-sizing: border-box;padding: 0px;list-style-type: disc;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;margin: 0in 0px 0in var(--lwc-spacingLarge,1.5rem);'><li style='box-sizing: border-box;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 1.2;font-size: 12pt;font-family: Aptos, sans-serif;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;'><span style='box-sizing: border-box;color: #3e3e3e;'>You must be a certified dealer of the system type from which you delete devices. If you are unsure if you are certified to install Radio RA3 / HomeWorks QSX,</span> <span style='box-sizing: border-box;color: #006dcc;'><a style='box-sizing: border-box;color: #006dcc;text-decoration-line: none;transition: color 0.1s linear;cursor: pointer;' target='_blank' href='https://webtools.lutron.com/wheretobuy/us/en/residential'>contact your local Lutron Representative</a></span>.</span></li><li style='box-sizing: border-box;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 1.2;font-size: 12pt;font-family: Aptos, sans-serif;color: #3e3e3e;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Ensure the processor and mobile device are online and able to communicate with each other.</span></li><li style='box-sizing: border-box;margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;line-height: 1.2;font-size: 12pt;font-family: Aptos, sans-serif;color: #3e3e3e;'><span style='box-sizing: border-box;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Deletion from the Lutron app is not supported for every device. If the Delete button is not enabled or if deletion returns an “Action not Supported” error, use the Lutron Designer software to delete the device.</span></li></ul>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;text-align: center;line-height: 1.2;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;text-align: center;line-height: 1.2;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;text-align: center;line-height: 1.2;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;text-align: center;line-height: 1.2;'> </p>
<h2 style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;line-height: 1.2;text-align: left;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;font-size: 20px;color: #3e3e3e;'><span style='box-sizing: border-box;'>Deleting A Device</span></span></h2>
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<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>1. Sign in to the Lutron app as a <strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'>Professional</strong> using your myLutron account.</span></p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>2. Select <em style='box-sizing: border-box;'>RadioRA 3 / HomeWorks / Athena</em>.</span></p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>3. <span style='font-family: helvetica, arial, sans-serif;font-size: 16px;'>Select the Project name from the system list.</span></span></p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>4. Go to <em style='box-sizing: border-box;'>Settings </em>> <em style='box-sizing: border-box;'>Add/Activate Devices</em>.</span></p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'><strong style='box-sizing: border-box;font-weight: var(--lwc-fontWeightBold,700);'>Note</strong>: The Add/Activate Devices option is only available in Pro Installer Mode</span></p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;'> </p>
<p style='box-sizing: border-box;margin: 0px;padding: 0px 0px 0px 40px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;text-align: left;'><img style='box-sizing: border-box;border-width: 0px;vertical-align: middle;max-width: 100%;height: auto;margin-bottom: var(--lwc-spacingSmall,0.75rem);cursor: pointer;' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; width='300' height='auto'></img></p>
<div style='box-sizing: border-box;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size: 14px;white-space: normal;background-color: #ffffff;text-align: left;'> </div>
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<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>5. Select the area or room from which the device should be removed.</span></p>
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<p style='padding-left: 40px;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; width='297' height='578'></img></p>
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<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>6. Long press on the device that should be removed.</span></p>
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<p style='padding-left: 40px;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; width='312' height='607'></img></p>
<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>7. Choose <em>Delete</em> from the menu. Removed devices will disappear from the Lutron Designer software when app edits are synced into the project.</span></p>
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<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'><strong>Note: </strong>Deleting a device will delete all of the programming associated with it and deactivate it. Deactivation removes the association between the physical device and its programming. Some devices may need to be out-of-boxed to be activated again.</span></p>
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<div style='padding-left: 40px;'><img style='height: 626.281px;' alt=''></img><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; width='313' height='609'></img></div>
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<div><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;'>The device has been successfully deleted from the Lutron app.</span></div>
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<div><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;'><strong>Reminder:</strong> Deletion from the Lutron app is not supported for every device. If the Delete button is not enabled or if deletion returns an “Action not Supported” error, use the Lutron Designer software to delete the device.</span></div>
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<h2 style='box-sizing: border-box;padding: 0px;font-size: 1.5em;display: block;margin-inline: 0px;line-height: 1.2;margin-block: 0.83em;color: #181818;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';text-align: left;white-space: normal;background-color: #ffffff;margin: 0px 0px var(--lwc-spacingSmall,0.75rem) 0px;'><span style='box-sizing: border-box;font-family: helvetica, arial, sans-serif;color: #3e3e3e;'>Related Articles</span></h2>
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This article provides step-by-step instructions for a quicker, easier way to delete devices using the Lutron mobile app.