Submitted by support_admin on

<h2><span style='font-family: helvetica, arial, sans-serif;font-size: 22px;'>What Changed?</span></h2>
<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;'>Improvements to the Palladiom Keypad, Button Kit, and Faceplate ordering process when using Lutron Designer software bring the experience inline with other keypads.</span></p>
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<h2><span style='font-family: helvetica, arial, sans-serif;font-size: 22px;'>What Software Version Has This Feature?</span></h2>
<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;'>Lutron Designer 25.2 or later.</span></p>
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<h2><span style='font-family: helvetica, arial, sans-serif;font-size: 22px;'>What Are the Benefits?</span></h2>
<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>A simplified process for ordering Palladiom; complete keypads, button kits, and faceplates. The Palladiom process is now the same as the process for ordering other Lutron keypad families by using the Engraving Report. This allows the you to select the products required at the time of ordering engraving by simply clicking on/off the desired check boxes (instead of the previous process of adjusting a property on the design screen).</span></p>
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<h3><span style='font-family: helvetica, arial, sans-serif;font-size: 20px;'>Scenario 1: Keypad With Pre-engraving Is Being Ordered for the First Time.</span></h3>
<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;'>Complete keypad with engraved button kit (engraving details required to be filled in) and a single-gang faceplate will be shipped.</span></p>
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<p><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; width='601' height='366'></img></p>
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<h3><span style='font-family: helvetica, arial, sans-serif;font-size: 20px;'>Scenario 2: Engraved Replacement Button Kit Only Is Being Ordered (Engraving Details Are Required to Be Filled In).</span><span style='font-family: helvetica, arial, sans-serif;font-size: 20px;'></span></h3>
<p><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; width='601' height='362'></img></p>
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<h2><span style='font-family: helvetica, arial, sans-serif;font-size: 22px;'>How Do I Access the Engraving Report?</span></h2>
<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>From the Lutron Designer Software, use the <strong>Reports </strong>menu and select <strong>Engraving</strong>.</span></p>
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<p><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; width='200' height='175'></img></p>
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ShortDescription_S

Improvements to the Palladiom Keypad, Button Kit, and Faceplate ordering process when using Lutron Designer software have been released in Lutron Designer 25.2 that allow a similar engraving ordering experience to other keypads.

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https://lutron.surveymonkey.com/r/CQHRSNT
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Title_S
Improved Palladiom Engraving Ordering with Lutron Designer
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Palladiom, Engraving, Lutron Designer, Button Kits
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Improved Palladiom Engraving Ordering with Lutron Designer
MetaDescription
Improvements to the Palladiom Keypad, Button Kit, and Faceplate ordering process when using Lutron Designer software have been released in Lutron Designer 25.2 that allow a similar engraving ordering experience to other keypads.
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Improved Palladiom Engraving Ordering with Lutron Designer
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