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<h2 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 13pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: #2f5496;font-weight: normal;'><span style='font-family: Helvetica, sans-serif;'>This article details the steps needed to update a Caséta device’s firmware using the Lutron app.</span></h2>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'> </span></p>
<h2 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 13pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: #2f5496;font-weight: normal;'><span style='font-family: Helvetica, sans-serif;'>This article is expected to take less than 5 minutes to complete.</span></h2>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h3 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 12pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: #1f3763;font-weight: normal;'><span style='font-size: 13.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'>Knowledge Article Contents:</span></h3>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: #2f5496;font-weight: normal;font-style: italic;'><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'>Before You Begin </span></h4>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: #2f5496;font-weight: normal;font-style: italic;'><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'>1: <a href='#FirmwareupdatingaCasetadevice' target='_blank'>Firmware updating a Caséta device</a></span></h4>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: #2f5496;font-weight: normal;font-style: italic;'><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;'>2: <a href='#FAQs' target='_blank'>Frequently asked questions (FAQs)</a></span></h4>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr><span style='color: #2b579a;background: #E6E6E6;'></span></div>
<h3 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 12pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: #1f3763;font-weight: normal;'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #2f5496;'>Before You Begin</span></h3>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Firmware updates for Caséta devices will periodically be available in the Lutron app</span>. <span style='font-family: Helvetica, sans-serif;'>When an update is available a red dot will appear next to the <b>Firmware Update</b> section in the Settings portion of the Lutron app. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Follow the steps in this guide to download and install available firmware updates for your Caséta devices.</span></p>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: #2f5496;font-weight: normal;font-style: italic;'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;'><a id='FirmwareupdatingaCasetadevice' target='_blank'></a>Firmware updating a Caséta device</span></h4>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='margin-left: 520px;margin-top: 39px;width: 33px;height: 34px;'><br></span><span style='font-family: Helvetica, sans-serif;'>To update a Caséta device&#39;s firmware, follow the steps below while in the Lutron app: </span></p>
<p style='margin: 0in 0in 8pt 0.5in;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><i><span style='font-family: Helvetica, sans-serif;'>Note: The Settings screen can be accessed by tapping the Settings icon <img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; width='20' height='20'></img> in the top left corner of the home screen in the Lutron app.</span></i></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='left: -86px;top: 9px;width: 794px;height: 287px;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; style='display: block;margin-left: auto;margin-right: auto;'></img></span><span style='font-family: Helvetica, sans-serif;'></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'> </span><span style='font-family: Helvetica, sans-serif;'> </span></p>
<ol style='margin-bottom: 0in;margin-top: 0px;'><li style='margin: 0in 0in 0in 0px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Tap on <b>Firmware</b> <b>Update </b>from the Settings list.</span></li><li style='margin: 0in 0in 0in 0px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Select the device(s) you want to update.</span></li><li style='margin: 0in 0in 8pt 0px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Tap on <b>Update</b> at the bottom of the screen.</span></li></ol>
<p style='margin: 0in 0in 8pt 0.75in;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><i><span style='font-family: Helvetica, sans-serif;'>Note: It can take up to 15 minutes for each device to complete a firmware update.</span></i></p>
<ol start='4' style='margin-bottom: 0in;margin-top: 0px;'><li style='margin: 0in 0in 0in 0px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Wait for the system to finish programming any recently updated devices.</span></li><li style='margin: 0in 0in 8pt 0px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>Devices that have finished the update will display <b>Completed</b> under the device’s name in the <b>Firmware</b> <b>Update</b> screen. </span></li></ol>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>You have successfully updated your Caséta device’s firmware.</span></p>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>
<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: #2f5496;font-weight: normal;font-style: italic;'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;'><a id='FAQs' target='_blank'></a>Frequently Asked Questions (FAQs)</span></h4>
<p style='line-height: normal;margin: 0in 0in 8pt;font-size: 11pt;font-family: Calibri, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;'>Q</span></b><span style='font-family: Helvetica, sans-serif;'>: Do I have to keep the Lutron app open and running to complete the firmware update?</span></p>
<p style='line-height: normal;margin: 0in 0in 8pt;font-size: 11pt;font-family: Calibri, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;'>A</span></b><span style='font-family: Helvetica, sans-serif;'>: No, the Lutron app can be closed out while the firmware update is in progress.​</span></p>
<p style='line-height: normal;margin: 0in 0in 8pt;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;'>Q</span></b><span style='font-family: Helvetica, sans-serif;'>: Will the firmware update process affect my Caséta system in any way?</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;'>A</span></b><span style='font-family: Helvetica, sans-serif;'>: While updating your system, system performance, such as existing schedules, scenes, and Pico remotes, may be impacted.​</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;'>Q</span></b><span style='font-family: Helvetica, sans-serif;'>: What limitations are there until the firmware update process is complete?</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;'>A</span></b><span style='font-family: Helvetica, sans-serif;'>: You cannot add additional devices to your system while the firmware update is in process. ​</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;'>Q</span></b><span style='font-family: Helvetica, sans-serif;'>: How long does the firmware update process usually take to complete?</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><b><span style='font-family: Helvetica, sans-serif;'>A</span></b><span style='font-family: Helvetica, sans-serif;'>: Firmware updates typically take 10-15 minutes per device to complete. </span></p>
<div align='center' style='text-align: center;margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><hr align='center' width='100%' size='2'></hr></div>

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This article details the steps needed to update a Caséta device’s firmware using the Lutron app.

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000003276
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https://lutron.surveymonkey.com/r/CQHRSNT
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Title_S
How to update the firmware of a Caséta device in the Lutron app
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Caseta, firmware, update
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How to update the firmware of a Caséta device in the Lutron app
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This article details the steps needed to update a Caséta device’s firmware using the Lutron app.
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How to update the firmware of a Caséta device in the Lutron app
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