<h4 style='margin: 2pt 0in 0in;line-height: 107%;break-after: avoid;font-size: 11pt;font-family: &#39;Calibri Light&#39;, sans-serif;color: rgb(47, 84, 150);font-weight: normal;font-style: italic;'><span style='font-size: 14.0pt;line-height: 107%;font-family: Helvetica, sans-serif;font-style: normal;'>Choose the integration below that was working previously but now isn’t:</span></h4>
<p style='margin: 0in 0in 8pt;line-height: 11.75pt;background: white;font-size: 12pt;font-family: &#39;Times New Roman&#39;, serif;'><span style='font-size: 11.0pt;font-family: Helvetica, sans-serif;color: #181818;'>If you are experiencing issues setting up a new integration, please read the <a href='https://support.lutron.com/us/en/product/casetawireless/article/trouble…; target='_blank'>Can not set up a new Caséta integration</a> article.</span></p>
<p style='margin: 0in 0in 8pt;line-height: 11.75pt;background: white;font-size: 12pt;font-family: &#39;Times New Roman&#39;, serif;'><span style='font-size: 11.0pt;font-family: Helvetica, sans-serif;color: #181818;'>The links below will direct you to resources for commonly experienced issues with third-party integrations in Caséta:</span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><img alt='Works with Apple® HomeKit logo' height='46' width='178' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…;                    <img alt='Works with Amazon Alexa Logo' height='46' width='141' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…;                <img alt='Works with Google Home badge' height='46' width='157' src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…;
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;'>            <a href='https://support.lutron.com/us/en/product/casetawireless/article/trouble…; target='_blank'>Apple HomeKit</a>                             <a href='https://support.lutron.com/us/en/product/casetawireless/article/trouble…; target='_blank'>Amazon Alexa</a>                               <a href='https://support.lutron.com/us/en/product/casetawireless/article/trouble…; target='_blank'>Google Home</a></span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;text-align: left;'><i>If your integration is not listed, please contact Lutron Technical Support using the information at the bottom of this page.</i></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;text-align: left;'> </p>
<p style='margin: 0in 0in 8pt;line-height: 11.75pt;background: white;font-size: 12pt;font-family: &#39;Times New Roman&#39;, serif;'><span style='font-size: 11.0pt;font-family: Helvetica, sans-serif;color: #181818;'>Certain third-party integrations will stop functioning if the Caséta Smart Hub does not have an active internet connection. Review the <a target='_blank' href='https://support.lutron.com/us/en/product/casetawireless/article/trouble…; style='color: blue;text-decoration: underline;'>Reestablish connection to your Caséta/RA2 Select System</a> article to troubleshoot your smart hub&#39;s network connection. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #181818;'>If you recently replaced your Caséta Smart Hub, you must set up your third-party integrations with the new hub. Check out the following articles for help setting up integrations:</span></p>
<ul style='margin-bottom: 0in;margin-top: 0px;'><li style='margin: 0in 0in 0in 0px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #181818;'><a href='https://support.lutron.com/us/en/product/casetawireless/article/using-t…; style='color: blue;text-decoration: underline;' target='_blank'>Integrating Apple HomeKit with the Lutron App</a></span></li><li style='margin: 0in 0in 0in 0px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #181818;'><a href='https://support.lutron.com/us/en/product/casetawireless/article/using-t…; style='color: blue;text-decoration: underline;' target='_blank'>Amazon Alexa and how to set up and use voice commands with the Caséta or RA2 Select Systems</a></span></li><li style='margin: 0in 0in 0in 0px;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #181818;'><a href='https://support.lutron.com/us/en/product/casetawireless/article/using-t…; style='color: blue;text-decoration: underline;' target='_blank'>Google Home Set-up for Caséta / RA2 Select Systems</a></span></li></ul>
<p style='margin: 0in 0in 8pt 0.5in;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #181818;'> </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'><span style='font-family: Helvetica, sans-serif;color: #181818;'>If you have made any recent account changes (like updating your email address) to your Lutron account or your third-party accounts (iCloud, Gmail, Amazon, etc.), you may have to unlink and set up the integration again. </span></p>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Calibri, sans-serif;'> </p>