<h2 style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-size: 14.0pt;line-height: 107%;'><img src='https://lutron.my.salesforce-sites.com/publicknowledge/servlet/rtaImage…; alt='Lumaris Tunable RGB Tape Light' height='152' width='226' style='float: right;'></img>&
<p style='line-height: 1.2;'><span style='font-size: 16px;font-family: helvetica, arial, sans-serif;color: #3e3e3e;'>This article provides troubleshooting steps to perform when experiencing issues with the Lumaris RGB Multi-Channel Tape Light and Controller. </span></p>
<p> </p>
<p> </p>
<h3><span style='font-size: 20px;font-family: helvetica, arial, sans-serif;'>Before You Begin</span></h3>
<hr></hr>
<p style='margin: 0in 0in 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif;'><b><span style='font-size: 12.0pt;line-height: 107%;font-family: Helvetica, sans-serif;color: #3e3e3e;'>Tape Light Assistant - Troubleshooting Guide</span></b></p>
<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>Natural Light Optimization (NLO) automatically positions Lutron shades throughout the day in response to the calculated solar position. This feature gives occupants a comfortable and productive visual environment that reduces glare, saves energy, and maximizes the available views. </span></p>
<p> </p>
<div style='color: #444444;font-family: 'Segoe UI', Segoe, Tahoma, Helvetica, Arial, sans-serif;font-size: 13px;white-space: normal;background-color: rgba(255, 255, 255, 0.85);line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'><span class='ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak' dir='ltr'>The System Monitor tool within the Lutron Connect Portal is a key benefit of a connected system.
<h2><span style='font-size: 20px;font-family: helvetica, arial, sans-serif;'><strong>RadioRA 2 Software</strong></span></h2>
<h2><span style='font-size: 20px;'><strong><span style='font-family: helvetica, arial, sans-serif;'>Why Do I Need a Neutral-based Dimmer?</span></strong></span></h2>
<h2 style='box-sizing: border-box;font-size: 16pt;font-family: 'Calibri Light', sans-serif;font-weight: 500;line-height: 22.8267px;color: rgb(47, 84, 150);padding: 0px;white-space: normal;display: block;margin-inline: 0px;margin-block: 0.67em;background-color: rgb(255, 255, 255);margin: 12pt 0in 0in;break-after: avoid;'><span class='TextRun SCXW139082614 BCX0' style='box-sizing: border-box;margin: 0px;padding: 0px;user-select: text;color: rgb(47, 84, 150);text-align: left;white-space: pre-wrap;background-color: rgb(255, 255, 255);font-size:
<p style='line-height: 1.2;'><span style='font-family: helvetica, arial, sans-serif;font-size: 16px;color: #3e3e3e;'>This article details what devices are compatible with RadioRA 3 systems when converting from a RadioRA 2 system, and solutions for incompatible devices.</span></p>
<p> </p>
<p> </p>
<p> </p>
<ol></ol>
<p><span style='font-size: 16px;font-family: helvetica, arial, sans-serif;'>This article overviews the <em>diagnostics </em>tab within the Lutron Designer software, its features, and what is supported remotely.</span></p>
<p> </p>
<p> </p>
<p> </p>
<h3><span style='font-size: 20px;font-family: helvetica, arial, sans-serif;'>Before We Begin</span></h3>
<hr></hr>
